What Our Customers Say
I can confirm we have dealt with FVS for approximately 2 years. During this time you have provided us with a high standard of service and support, with both our annual maintenance contract and emergency call out’s. When site visits are requested these are always dealt with promptly and efficiently. My main contact at FVS, is yourself, Jenny, who is always very professional, polite and helpful.
I felt I needed to contact you regarding the two lads who have been at Stakehill for the last few months. They have both been a credit to your company as they have been helpful and cooperative in all aspects of their role here at Stakehill.
To be honest I was dreading the impact they would have on the functioning of the warehouse.
Glad to say it was minimal and that is as much down to them as ourselves.
Once again thanks and please thank the lads for me as they have now left the site and I never got the chance to thank them myself.
I offer the following with regards to FVS limited.
I have used this company for sprinkler service, repair, emergency call-outs and modifications to our domestic and commercial sprinkler installations for many years.
The company and employees are very helpful and accommodating and are always willing to provide technical help and advice as well as providing excellent service with regards to on-site works.
Service works are scheduled, arranged and carried out effectively by FVS with minimal involvement from myself.
Their technical knowledge and ability are of the highest quality, and they have quality contacts for more specialist equipment which we have utilised when necessary.
The onsite personnel are always willing to demonstrate and prove the issues highlighted and on many occasions, I have witnessed worn parts prior to being changed and during the maintenance process.
I hope that there is enough information contained within this reference but if any further information is required then please contact me.
Just thought I would take the time to let you know how happy I am with the service your 2 lads have provided today. They have worked all day outside in the weather conditions without moaning once.
They have been polite and courteous and generally helpful.
And got on with the job at hand at good speed.
They are a credit to you.
SCA dealings with FVS have been very productive in the years that we have utilised FVS in the SCA group, we have never had any issues, which is an achievement in itself when compared to other suppliers as a whole. Furthermore rather than increasing their prices, FVS agreed to hold their prices in return for increasing the length of the contract we have with them. This was a great help to SCA as budgets are presently very tight around service and maintenance contracts, and we therefore look forward to many more years of collaboration with FVS.
I have used FVS for all sprinkler requirements for over 20 years with no issues or concerns. JD Williams would have no issue endorsing FVS.
Good all round service,
Well trained and helpful engineers excellent standard of work. Good customer service.
Good achieve of customer information.
You always feel important and a valued customer.
Good prompt call out when required.
I want to thank FVS for the excellent service we have received both for the sprinkler maintenance and installation work over the last two years. The work has always been to a high standard and completed on time. I would have no hesitation in recommending FVS to others.
I have been working with FVS for about 12 months for maintenance of sprinkler systems, dry risers and gas suppression systems.
They have been good to work with. They have been prompt with any prices and reliable at attending sites when servicing or carrying out alterations or modifications. Any problems have been easily solved with a quick discussion over the telephone and feedback from sites has been positive.
It has been good to work with a local company and they are more pro-active than our previous contractor were, especially as we have a couple of unusual systems.
I am looking forward to working them for the remainder of the contract.
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